Privacy Policy

In this privacy policy we inform you about the processing of your personal data.

If you want to change your privacy settings (grant consent or revoke your previously granted consent), click here to change your settings.

Responsible

Skupina Svetilnik d.o.o., Cesta 24. Junija 25, 1000 Ljubljana, SI, +38615300111

Hosting

Service: Neoserv
Operator: Avant.Si d.o.o., Poslovna cona A 49, 4208 Šenčur
Privacy Policy: https://www.neoserv.si/pogoji-uporabe

Contact Form

You can contact us by using a contact form provided on our website. After submission of the contact form, the controller will process the personal data you have provided for the purpose of handling your request on the basis of your consent which you have given by submitting the form according to Art. 6 (1) (a) GDPR, until revocation.
You have no legal or contractual obligation to provide personal data. If you do not provide such data, you are simply not able to submit and we are not able to process your request.

Security Services

On this website we use the offer of security service providers such as Captcha services to avoid non-human and automated input.

Google reCAPTCHA

If you give your consent, we will process your personal data in cooperation with the service Google reCaptcha, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as joint controllers for the purpose of avoidance of non human and automatized inputs. We will enable the service to set third party cookies, to collect connection data and data of your web browser. Furthermore we enable the service to build a personal user-ID to conclusively identify the user within the scope of the advertising network operated by Google. The data will be stored on your device for up to two years.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. A failure to give consent will have the effect of not being able to use reCaptcha or the connected forms.

You can revoke your consent by changing the settings at Privacy settings.

The Google group transfers your personal data to the USA. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Web Fonts

Embeddings

Vimeo

If you have given your consent, we will process your personal data in cooperation with Vimeo, Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA as joint controllers for the purpose of playing videos on our website.

We will enable the service to collect connection data, data of your web browser, and to place an advertising cookie. The placing of advertising cookies allows Vimeo to create an individual user-ID for each user. These personal data can be used for unambiguous identification and are then processed via the advertising network operated by Vimeo.

Any further independent processing of data, especially via the Vimeo advertising network, is carried out by Vimeo as sole controller. Detailed information is provided in the Data privacy policy of Vimeo.

If you do not give your consent, we are simply not able to provide the Vimeo service to you. You can withdraw your consent by changing the settings at Privacy policy.

The legal basis of processing is your consent according to Article 6 (1) (a) GDPR. The legal basis for data transfer to the USA is your consent in accordance with Art. 49 Para. 1 a in conjunction with Art. 6 Para. 1 a GDPR. Before you gave your consent, you were informed that the USA does not have a data protection level that complies with EU standards. In particular, US intelligence agencies can access your data without being informed about it and without you being able to take legal action against it. For this reason, the European Court of Justice ruled in a judgment that the previous adequacy decision (Privacy Shield) was invalid.

Web Shop

You can buy products directly via our webshop. If you do so, the data you provide and the data of the products you have selected will be processed by the controller in order to provide you with an offer, for the conclusion of the contract, for the performance of the contract and for the fulfillment of post-contractual obligations prior to the conclusion of the contract based on the pre-contractual relationship initiated by you and, after conclusion of the contract, based on the contract according to Art. 6 (1) (b) GDPR.

If you use an already existing customer account to buy our products or have created a customer account to buy the products, your personal data will be processed until you delete your customer account.

When customers buy our products via a guest checkout, their personal data will be processed until the legal retention periods have expired.

Your data are processed for the purpose of direct marketing in a manner compatible with the purpose of performing the contract in forms not requiring consent, such as addressed advertising materials sent by post, until you object.

You have no legal or contractual obligation to provide personal data. However, the provision of data is necessary for the conclusion of the contract. If you do not provide such data, a contract cannot be concluded.

Shopping carts of non-registered users will be deleted after 14 days, at the latest. User accounts of registered users are active until the account is deleted by the user. Contract data are processed until the limitation period of potential post-contractual obligations has expired.

Right to object

You have the right to object to processing if your personal data is processed based on legitimate interests.

We will then cease the processing carried out on this basis, unless there are compelling and legitimate reasons for us to do so.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In this case, we will cease the processing of your personal data for the purpose of direct mail.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Withdrawal

You have the right to withdraw your consent at any time by changing the settings at Privacy settings.

If you have given your consent to receipt of advertising by email, you may withdraw your consent by clicking the unsubscribe link. In this case, we will cease the processing operations, unless there is any other legal basis.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to data subject

You have the right to access to, rectification, erasure and restriction of processing of personal data.

You have also the right to data portability if the processing of your personal data is based on your consent or on a contract concluded with you.

You have also the right to lodge a complaint with the supervisory authority. If you need more information on the supervisory authorities in the European Union, go to here.